The contractual terms governing website use, boutique requests, invoice payments, and customer orders.
These Terms and Conditions govern your access to and use of the Maison Elegance US website and any related services, communications, boutique support, invoice-based transactions, fittings, product selections, and order coordination offered by MaisonEleganceUS LLC. By accessing the website, requesting services, receiving an invoice, or placing an order, you agree to be bound by these Terms and Conditions.
MaisonEleganceUS LLC is a New York domestic limited liability company operating the Maison Elegance US brand and website. The business offers boutique fashion-related customer service, product selection support, fitting coordination, invoice-based ordering, and related customer communication and fulfillment activities.
You may use this website only for lawful purposes and only if you have legal capacity to enter into a binding agreement. You agree not to misuse the website, attempt unauthorized access, interfere with the site’s operation, submit false information, use automated scraping tools without permission, or use the site for fraudulent, abusive, unlawful, or harmful conduct.
Product images, descriptions, style references, service descriptions, prices, availability, timelines, and related information are provided for general informational and commercial purposes. Because boutique services may involve personal selection, limited availability, supplier updates, customer-specific sizing, and individual order handling, certain details may change before final order confirmation.
We make commercially reasonable efforts to present products and services accurately, but we do not guarantee that all product photographs, colors, textures, dimensions, measurements, or visual details will appear exactly the same on every device or in every instance.
Submitting a contact form, selection request, fitting request, or other inquiry does not create a binding order. Orders are reviewed individually. We may request additional information regarding size, style, availability, delivery, timing, customer identity, billing details, or risk review before accepting a transaction.
Any quote, proposal, or product discussion remains subject to final review, availability, pricing confirmation, payment approval, compliance checks, and business acceptance.
Where our business uses invoice-based payment, the invoice amount reflects the goods and/or boutique-related services approved with the customer before payment. An order is not considered accepted until we issue or approve the invoice, the customer reviews the amount, and payment is successfully received and authorized.
You represent that any payment method used is lawful, authorized, and owned or controlled by you or used with the cardholder’s permission. We reserve the right to decline, hold, review, or cancel transactions that appear incomplete, suspicious, inconsistent with prior communications, or otherwise unsuitable for acceptance.
Order processing begins only after successful payment confirmation and internal acceptance of the transaction. Following confirmation, we may begin internal coordination, item allocation, boutique preparation, customer communication, packaging, fulfillment, pickup scheduling, or shipping arrangements as applicable to the order.
Prices, service charges, and applicable fees may change without notice until an order is formally confirmed. If a pricing, description, availability, or technical error occurs, we reserve the right to correct the error, cancel the affected order, refuse the transaction, or contact the customer with revised information before proceeding.
Applicable taxes, delivery charges, or other transaction-related costs may be added where required and communicated as part of the order or invoice process.
Delivery dates, shipping times, and pickup times are estimates unless expressly confirmed in writing. Delays may occur due to customer response times, verification needs, product availability, carrier issues, force majeure events, or other circumstances outside our reasonable control.
Customers are responsible for providing accurate contact, billing, and delivery information. Risk may pass in accordance with the delivery or pickup arrangement communicated to the customer.
Returns, refunds, and cancellations are governed by our Refund / Cancellation Policy, which forms part of these Terms and Conditions. Customers should review that policy carefully before making payment.
You may not use our services or website for fraudulent activity, unauthorized resale, intellectual property misuse, chargeback abuse, false claims, money laundering, sanctions evasion, or other illegal conduct. We reserve the right to refuse service, block access, cancel transactions, or cooperate with authorities where misuse or unlawful conduct is suspected.
All website content, branding, design elements, text, graphics, photographs, logos, layouts, and related materials on the site are owned by or licensed to MaisonEleganceUS LLC unless otherwise stated. No content may be copied, reproduced, distributed, modified, republished, or commercially exploited without prior written permission, except as permitted by law.
The website and services are provided on an “as is” and “as available” basis except as otherwise expressly agreed. To the maximum extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted or error-free operation, except where such disclaimers are prohibited.
To the maximum extent permitted by applicable law, MaisonEleganceUS LLC will not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, or for loss of profit, reputation, business opportunity, or data arising out of or related to the website, services, communications, or transactions. Our aggregate liability for any claim arising from a specific order or transaction will not exceed the amount actually paid by the customer to us for that order, except where a different limitation is required by law.
You agree to defend, indemnify, and hold harmless MaisonEleganceUS LLC and its affiliates, service providers, officers, employees, and representatives from claims, liabilities, losses, damages, and expenses arising from your misuse of the website, your breach of these Terms, your violation of law, or your infringement of another party’s rights.
These Terms and Conditions are governed by the laws of the State of New York, without regard to conflict-of-law principles, except where mandatory consumer law requires otherwise. Any dispute arising out of or relating to these Terms, the website, or a transaction shall be handled in a court of competent jurisdiction located in New York, unless applicable law requires another forum.
We may update these Terms and Conditions from time to time. The revised version becomes effective when posted on the website unless a different effective date is stated. Continued use of the website or services after an update constitutes acceptance of the revised Terms.
